We are grateful for every donation made toward the care and empowerment of children. This policy explains how we handle refund or cancellation requests.
1. Donation Refunds
All donations are considered final and non-refundable.
If a duplicate payment or transaction error occurs, please report it within 7 working days.
Refunds, once verified, will be processed to the original payment method within 7–10 business days.
2. Event Contributions
If a donation or sponsorship was made for a cancelled event, we may refund the amount or offer reallocation toward another child welfare project.